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FAQ

The game is stuck, what do I do?

If you have lost connection during an active game, follow these instructions to safely return to your session:

Slots

Load back into the game with the same pair of in-game (crypto wallet) and display currencies, ex: BTC and USD. By following this step your last active session should be safely reactivated. If you had an active spin or set auto spin during the game crashing, the session will safely continue running and complete the set amount of spins. In the case of an error, please contact our support team and we will do our best to assist you.

PvP games

Once your connection to the website is restored, a reconnection menu will appear - accept the request to join back to the game. While you are disconnected from an active PvP game, our randomizer will take your place in the meantime, giving you a fair chance to still win.

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