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FAQ

What should I do if I forget my password?

If you find yourself in a situation where you've forgotten or misplaced your password, don't worry – you can easily regain access to your account by following these steps:

  1. Click the "Log-in" button located at the upper right corner of the website.
  2. Provide the email address that you used during your initial registration.
  3. Click “Send Password Reset” and a password recovery code will be sent to your email
  4. Check your email for our message (check spam if you are unable to find our message).
  5. Copy the recovery code and upon returning to the website paste it into the provided space
  6. Click on “Confirm” to be directed to the password creation menu.
  7. Proceed to enter your new password, and then confirm it by entering it once more.
  8. Complete the process by clicking “Save changes,” and you are all set!
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